Category Archives: Relationships

Marilyn Suttle: “Suttle” Shifts that Create Big Breakthroughs

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‘Don’t grow a wishbone where your backbone ought to be.’

Rather than running from conflict, Marilyn Suttle suggests that if you are willing to listen when a customer or colleague is angry, there is a real opportunity to grow and strengthen the relationship.

Suttle is a customer service and communication expert who is known for helping teams make ‘Suttle Shifts’ in thinking to achieve breakthrough success with customers. Her clients include Ford Motor,

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Linda Swindling, JD, CSP: How to Ask Outrageously!

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Chances are you’ve been there, watching someone else get the promotion or the study abroad opportunity or the picture with Jay Leno that you really wanted, but didn’t have the courage to ask. Perhaps you don’t want to be seen as greedy or aggressive… But the truth is that making the big ask builds relationships and establishes trust. Today’s guest is ready to help you ‘get your ask in gear’ and make those outrageous requests.

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Lee Caraher: Creating a Culture Where Millennials Can Thrive

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You’ve been taught to dream big, empowered to believe that you can accomplish absolutely anything. And then you get to work, and they’ve got you pushing paper. It’s no surprise that companies struggle to retain Millennials who are uninspired and don’t feel as if their work matters.

The CEO of Double Forte PR & Digital Marketing, Lee Caraher is a lauded communication strategist, known for her practical solutions to difficult problems. She is a recognized expert in building high-performing intergenerational teams,

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Stacey Hanke: Be The Leader You Were Meant To Be

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Stacey Hanke: The 3 Drivers of Influence

Stacy Hanke is a keynote speaker, writer, communications skills coach and executive mentor. She is the CEO and founder of Stacey Hanke, Inc., a team of mentors and consultants who equip leaders within organizations to communicate with confidence, presence and authenticity, day in and day out.

As an expert in executive presence and influence, Hanke has trained and presented to thousands in an effort to teach executives to choose their words carefully and rid business leaders of bad body language habits.

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Leslie Grossman: Link Out: Solutions in a Digital World for Old School Success

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Just how important is relationship-building to business, despite it not being part of your job description? A firm believer in relationships and collaboration, Leslie Grossman, author, entrepreneur, and co-founder of the Women’s Leadership Exchange, speaks of the importance of face-to-face communication today.

She talks about her book “Link Out”, which has her findings on the best ways to connect with people in order to further your business and career. She discusses as well what she discovered to be the common factor most successful women have.

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